Simplify booking and managing pickups by doing everything from the app: it’s easy, fast, and… worry-free.
Bulky waste collection from your smartphone
An essential service, included in the Junker subscription!
With Junker’s on-call collection service you have at your disposal:
- A single dashboard for all bookings (app, web, telephone);
- A digital operational agenda for operators with an integrated map;
- Traceability and real-time updates of interventions;
- Push or email notifications to citizens;
- Multichannel and multi-department management.
Not only bulk waste
On-call pickups are not all the same
With Junker, Municipalities and Managers can activate a digital system to collect, manage, and optimize citizen requests for the collection of bulky waste and many other waste types: grass clippings, textiles, WEEE, used oil, used clothing, and more.
Book, plan, sort
On-call collection management has become smart: integrated into the app, it’s fast and hassle-free. Citizens can book collections directly from the app, the Waste Recycling Portal, or by calling the toll-free number. All requests are channeled into a single administrative dashboard, where they can be planned, sorted, and scheduled in just a few clicks. Operators are assigned a digital agenda accessible in the app, linked to an interactive map showing the collection points assigned for the day.
The entire process is tracked and integrated
From booking to delivery, everything happens in an orderly and transparent manner, with a simple interface for citizens and professional tools for administrators and operators. For example, the operator can update the collection status in real time and report any critical issues.
An additional channel for the citizen
If you already have an active collection booking management system (including phone or web), Junker can be integrated as an additional channel for reaching citizens, greatly enhancing the service’s usability. The system adapts to new requests, optimizes routes, and allows for automatic notifications to be sent to citizens. And thanks to the ability to manually enter telephone bookings, management becomes even more efficient and centralized.
Why choose Junker
Advantages for citizens
- Book a collection quickly and easily directly from the app or portal;
- Receive immediate confirmation by email or phone, with clear instructions;
- Get real-time updates on the status of your request;
- Access a service that also covers other waste: grass clippings, WEEE, clothing, oils, and more.
Advantages for municipalities
- Collect all requests in a single dashboard, including those sent via call centers;
- Assign pickups to operators easily and with tracking;
- Consult the digital calendar with an interactive map to optimize routes;
- Notify pickups or missed pickups with one click;
- Improve operational efficiency and save on time and fuel;
- Comply with the requirements of ARERA Resolution 444/2019.
